Refund and Returns Policy

At Noblix Enterprises Pvt Ltd, we aim to provide a smooth and reliable shopping experience. Please read our Refund & Return Policy carefully before placing an order.

1. Return Eligibility

Returns or refund requests will be accepted only in the following cases:

• The product received is damaged or defective.

• The product is not delivered to the customer.

We do not accept returns or refunds for reasons such as change of mind, wrong product selection, dislike of product after delivery, or personal preference.

2. Proof Required

To request a return or refund, the customer must send proper proof by email.

Proof may include:

• Clear photos or video of the defective or damaged product.

• Order ID or invoice details.

• Delivery proof, if available.

• Any other supporting details related to the issue.

Please send the proof to:

Email: noblixenterprises@gmail.com

3. Time Limit for Reporting

Customers must report damaged or defective products within 24 hours of delivery.

For non-delivery cases, customers should contact us after the expected delivery timeline has passed.

4. Verification Process

Once we receive your email and proof, our team will review the request.

After verification, we may offer one of the following solutions:

• Product replacement, if available.

• Refund, if replacement is not possible.

• Further support based on the issue.

The final decision will be made after checking the submitted proof and order details.

5. Non-Returnable Cases

Returns or refunds will not be accepted in the following cases:

• Product is used, damaged, or altered by the customer.

• Original packaging, tags, or accessories are missing.

• Request is made without valid proof.

• Issue is reported after the allowed time limit.

• Customer ordered the wrong item by mistake.

• Customer does not like the product after delivery.

6. Refund Process

If the refund request is approved, the refund will be processed to the original payment method or any other suitable method decided by Noblix Enterprises Pvt Ltd.

Refund processing time may vary depending on the payment provider or bank.

7. Contact Us

For return or refund-related queries, contact us at:

Noblix Enterprises Pvt Ltd Pvt Ltd
Hotel Silver Spring, Opp. Swaminarayan College,
Gita Mandir Road, Shah Alam Tolkana, Ahmedabad.

Email: noblixenterprises@gmail.com
Phone: +91-8460700137